FAQs - Al-Wadood Tel

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COOPERATION REQUIREMENTS

• Are there any restrictions for the size of my project?

No, not at all. A project of any size is appreciated.

KEY AGREEMENT POINTS

• How are the estimations done and the total cost of a project evaluated? How can I be sure that all figures are reasonable?

We’ll send you an example of an estimation upon request. You can be sure that it’s detailed enough for you to be able to understand the specification of a project and clarify all your questions. As we’re interested in the most cost-effective cooperation, together we’ll discuss the possible ways of decreasing the project’s budget with no harm to quality.

• What can i do to save my costs? Are there any non-critical components of a project which I may refuse of?

It depends on each particular project. While discussing our detailed estimates described above it is always easy to agree upon which project part may be excluded to reduce costs reasonably.

• What are the common payment terms?

It depends on each particular project. While discussing our detailed estimates described above it is always easy to agree upon which project part may be excluded to reduce costs reasonably.

• Why should I choose you from all alternatives? What are your competitive advantages?

We’re not that big and are very customer-focused. Every project is of great value to us, and we handle it with maximal engagement and motivation. You’ll enjoy the process and admire the results. And we’re available 24/7.

Our company is formed around the central idea of creating a friendly and demanding environment focused not on instant margin, but on creation of additional value and long-term partnership with customers and our team. You’ll feel the individual approach and the ease of communications.

We’re a complete functional team of developers, QA, PM and BA experienced and concentrated on Salesforce only. You’ll benefit on the best development practices and save cost on implementing verified solutions.

RESULTS AND EXPECTATIONS

• What can i do to get the best possible results from our cooperation?

We’ll gladly send you an example of an estimation upon request. You can be sure that it’s detailed enough for you to be able to understand the specification of a project and clarify all your questions. As we’re interested in the most cost-effective cooperation, together we’ll discuss the possible ways of decreasing the project’s budget with no harm to quality.

• What if something goes wrong and the project won’t work as expected?

It doesn’t work this way. A project is not delivered to you until 100% completion according to your requirements. Honestly speaking, the only problem, theoretically, may be some delays in delivery, but we prefer to include a certain buffer in our time estimations, enough to compensate natural causes of delays, so that in 99% cases you’ll get the project done in time. If not — we’ll agree upon necessary compensation. Your satisfaction is our top priority.

• How can I be sure that I’m making the right decision while choosing you as a partner?

We propose that we should move step by step. Let’s establish initial contact, then start to Analyze your requirements, then go on with Proposal of our estimation, and so on. On every stage of our interaction you’ll be able to evaluate our professionalism and get sure of your decision. We’ll be more than happy to fulfill your expectations.

• What will I do with my project in future? Will it work when a new version of salesforce will be announced?

Our Approach is not just to Complete the Phase 1 of your Project, but to make it Compatible enough to go Next Level.

We incorporate a 6-12 months nurturing program in our engagements for iterative training and adoption guidance to ensure success
Our success KPIs measure completion of Phase 2 and beyond — not just delivering Phase 1

Our 30, 60, 90 Day Nurture Program will take care about your Future Transformation Journey.

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